Terms of Service

Dernière mise à jour : December 7, 2025

1. Legal Information

These Terms of Service (the “Terms”) govern your use of Index 10, operated by MEGAMOUNT, a French single-member limited liability company (EURL) with share capital of €1,000.

  • SIRET: 944 778 984 00012
  • R.C.S: 944 778 984 Paris
  • EU VAT: FR68944778984
  • Registered office: 30 BOULEVARD DE SEBASTOPOL, 75004 PARIS, France
  • Managing Director: Adam Fontaine
  • Contact: info@index10.com

2. Description of the Service

Index 10 is a SaaS platform that generates production-ready web applications using artificial intelligence. You can describe your product, configure modules, deploy to managed hosting and export the generated code.

3. Acceptance of the Terms

By creating an account or using Index 10 you agree to these Terms. If you do not agree, do not access the platform.

These Terms apply to all users, including free trial accounts and paying subscribers.

4. Eligibility and Account Security

You must be at least 16 years old, provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activity performed under your workspace.

5. Acceptable Use

When using Index 10 you agree not to:

  • Violate applicable laws, including privacy, consumer and export regulations
  • Upload or generate unlawful, discriminatory, hateful or infringing content
  • Probe, scan or exploit vulnerabilities within the platform
  • Distribute malware, spam or malicious automations
  • Misrepresent AI-generated output as human-authored where disclosure is required
  • Neglect to maintain your own backups, business continuity and disaster recovery procedures
  • Operate without appropriate insurance coverage for your activities and those of your end customers
  • Deploy or operate solutions in high-risk environments (including aviation, medical devices, critical infrastructure, transportation systems, nuclear, security or defense)
  • Offer regulated services (legal, medical, financial, insurance, accounting, etc.) without holding the required professional licences or authorisations
  • Implement large-scale surveillance, sensitive profiling or automated decision-making without human oversight, risk assessments and compliance safeguards
  • Circumvent usage limits through multiple accounts, unapproved integrations or techniques designed to conceal your identity or consumption volume
  • Use the Services to develop, train or operate weapons, lethal autonomous systems or other purposes that contravene human rights

MEGAMOUNT may remove or disable access to any content that is manifestly unlawful or violates these Terms upon notice under applicable law. You agree to cooperate with our team when handling takedown requests or lawful inquiries from competent authorities.

Use in heavily regulated industries (healthcare, finance, energy, transportation, utilities, etc.) requires additional controls, documented human review and appropriate insurance. We may request evidence of such safeguards and suspend any project that presents a material legal or operational risk.

6. Workspace Management

Workspace owners may invite collaborators and remain responsible for their actions. We may suspend or terminate access that threatens the security or integrity of the platform.

7. Plans, Billing and Credits

Certain features require a paid subscription or AI credits. Fees are charged in euros unless stated otherwise and renew automatically each billing cycle. You may cancel at any time from your account settings; cancellation is effective at the end of the current period.

We may adjust prices with reasonable prior notice and in compliance with applicable law.

8. Ownership of Generated Content

You own the code, designs and data generated through Index 10. We retain ownership of the platform, AI models and reusable modules. You grant us a limited licence to host, process and display your projects to provide and improve the service.

9. Data Protection

Personal data is processed according to our Privacy Policy. We act as a processor for project data stored in your generated applications and as a controller for account and billing data.

You remain solely responsible for determining the purposes and lawful basis for processing any data you ingest or generate through the platform. You undertake to obtain the necessary consents, provide all required notices to your end users and document the written instructions supplied to MEGAMOUNT.

You must not use Index 10 to host or process sensitive or highly regulated categories of data, including:

  • Health information, biometric or genetic data, data relating to minors
  • Payment card details, regulated financial data (PCI-DSS, full IBAN or bank credentials)
  • Information protected by professional secrecy (attorney–client privilege, notaries, chartered accountants, etc.)
  • Defense secrets, classified information or state confidential material

MEGAMOUNT may suspend or delete, without prior notice, any content that breaches these restrictions and disclaims liability for violations arising from prohibited use. You also agree not to store API keys, plaintext passwords or critical secrets in editor-managed fields without implementing adequate encryption yourself.

Technical logs and telemetry collected for security and observability are stored within the European Union and retained for up to 90 days unless a longer period is legally required. Any security incident must be reported immediately to security@index10.com.

10. Service Availability

We aim for high availability but the service may be unavailable for maintenance or events beyond our control. Unless a separate written SLA applies, no uptime commitment is guaranteed. You must maintain your own business continuity measures (backups, redundancy, contingency plans) to limit the impact of outages.

We may suspend access temporarily for security reasons, emergency maintenance or to comply with legal obligations. In such cases we will communicate through our usual channels and use reasonable efforts to restore the service promptly.

Certain capabilities depend on third-party providers (hosting, databases, APIs, AI models). Failures originating from those providers may degrade the service and MEGAMOUNT is not liable for the resulting damages.

Any backups we perform are solely for the continuity of the platform and do not constitute a guaranteed restoration service. You remain fully responsible for safeguarding the content you host through Index 10.

11. Suspension and Termination

We may suspend or terminate access if you breach these Terms, fail to pay charges or compromise platform security. You can request an export of your project data within 30 days after termination.

MEGAMOUNT may also discontinue the Index 10 service entirely for strategic, economic or regulatory reasons. When doing so we will provide reasonable notice through our usual channels so that customers can export their projects before the announced shutdown date.

After that date your access may be disabled without further obligation. It is your sole responsibility to safeguard and export your data prior to the termination; MEGAMOUNT incurs no additional liability once the shutdown is effective.

Any export made available excludes system logs, internal metadata, security information or other technical data owned exclusively by MEGAMOUNT.

12. Warranties and Liability

Index 10 is provided “as is”. We do not warrant that generated code is error-free or compliant with every regulation. You are responsible for reviewing and testing before production deployment.

We make no warranty that the service meets any particular business requirement or complies with industry-specific, legal or contractual obligations (including in regulated sectors such as finance, healthcare or consumer protection). Ensuring compliance remains entirely your responsibility.

To the maximum extent permitted by law, MEGAMOUNT shall owe no indemnity, refund or monetary compensation to you for any claim or damage. The only remedies available are those expressly agreed in writing. You waive any claim for lost revenue, profits, goodwill, opportunities, data, business interruption or any indirect, consequential or punitive damages.

You agree to take reasonable steps to mitigate damages following an incident and to indemnify MEGAMOUNT from third-party claims arising from content, applications or activities you generate or host through the platform.

The Services may include open-source components, third-party SDKs or AI models operated by our providers. You are solely responsible for reviewing and complying with the licences attached to any generated output (including open source libraries referenced in the code) and for implementing your own compliance, security and quality controls.

MEGAMOUNT does not continuously monitor AI-generated responses or external services. You must ensure systematic human review, document your validations and deploy compensating controls (testing, security scanning, regulatory assessments) whenever required.

Third-party providers may modify or discontinue their services without notice. MEGAMOUNT is not liable for outages, data loss, errors or licence breaches attributable to those external providers.

13. Changes to the Terms

We may update these Terms at any time to reflect legal, technical or business developments. Updates take effect upon publication on this page. You are responsible for reviewing the Terms periodically to stay informed of changes.

14. Governing Law and Jurisdiction

Before initiating litigation, each party agrees to provide written notice of the dispute and to engage in good-faith negotiations for at least thirty (30) days in an effort to resolve the matter amicably.

These Terms are governed by French law. Any dispute shall be submitted to the competent courts within the jurisdiction of the Paris Court of Appeal after attempts at amicable resolution.

15. Dispute Resolution, Arbitration and Class Action Waiver

If a dispute arises, the parties will first attempt in good faith to resolve it through the amicable notice process described in Section 14. Except where prohibited by applicable law, any dispute, controversy or claim that remains unresolved shall be finally settled by binding arbitration administered by the Centre de Médiation et d'Arbitrage de Paris (CMAP) under its rules in effect on the date of the request for arbitration. The arbitration shall take place in Paris, France, before a single arbitrator, in English, and the award may be enforced in any court of competent jurisdiction.

You may opt out of this arbitration clause by sending an email to legal@index10.com within thirty (30) days of the earlier of (i) your initial acceptance of these Terms or (ii) the effective date of this clause. Your opt-out notice must include your full name, workspace name, account email address and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provisions of these Terms.

Arbitration proceedings must be conducted solely on an individual basis. You and MEGAMOUNT waive any right to participate in a class, collective, consolidated or representative proceeding. Mass arbitration filings (ten or more substantially similar demands filed by the same counsel or coordinated counsel) may, at MEGAMOUNT's election, be resolved through a special protocol consolidating threshold issues or be stayed pending individual resolution. If a court determines that the class action waiver is unenforceable for a particular claim, the arbitration agreement will not apply to that claim and it must be brought in the competent courts located in Paris, France.

Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction to protect confidential information, intellectual property rights or to preserve the status quo while arbitration is pending. Consumers located in the European Union retain any non-waivable rights to refer disputes to a competent consumer mediation body.

16. Infringement Notices

Notices alleging intellectual property infringement must be sent to abuse@index10.com and include the following information:

  • Your full name, contact details and, where applicable, the entity on whose behalf you act
  • Identification of the work or right claimed to have been infringed, together with supporting documentation
  • The URL or detailed description of the allegedly infringing content hosted on Index 10
  • A statement made under penalty of perjury that the disputed use is not authorised by the rights holder, its agent or the law
  • A statement confirming that the information provided is accurate and that you are authorised to act on behalf of the rights holder
  • Your physical or electronic signature

17. Contact

Questions about these Terms can be sent to:

Email: info@index10.com
Address: MEGAMOUNT, 30 BOULEVARD DE SEBASTOPOL, 75004 PARIS, France