Cookie Policy - Index 10

1. What Is a Cookie?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help recognise your browser, remember your preferences and collect certain technical data.

Cookies are managed by your browser. You can configure or delete them at any time through your browser settings.

2. Why We Use Cookies

Index 10 uses cookies to:

Ensure the core functionality of the platform (essential cookies)
Remember your language, theme and interface settings
Measure usage and performance to improve the product
Personalise your experience and surface relevant content
Measure marketing campaign performance with your consent

3. Types of Cookies

Essential cookies (mandatory)

Required for the site to operate. These cookies cannot be disabled.

Authentication: Keeps you logged in securely
Security: Protects against CSRF and session hijacking
Core features: Stores navigation choices and project context
Consent: Remembers the selections made in the cookie banner

Retention: Session or up to 12 months

Analytics cookies (optional)

Help us understand how the platform is used so we can improve reliability and usability.

Usage analytics: Visited pages, feature adoption, session duration
Performance: Error tracking, loading times, API latency
Product insights: User journeys and funnel metrics

Providers: Google Analytics (anonymised), Vercel Analytics
Retention: Up to 26 months

Marketing cookies (optional)

Used to deliver relevant advertising and measure conversions when you opt in.

Conversion tracking: Measures campaign effectiveness
Remarketing: Shows tailored ads across partner networks
Social media: Enables sharing widgets and community engagement

Providers: Google Ads, Meta Pixel, LinkedIn
Retention: Up to 12 months

Functional cookies (optional)

Enhance comfort by remembering workspace layout, theme and support interactions.

Interface: Dark/light mode, editor layout
Preferences: Saved filters, locale, accessibility options
Support: Context for live chat when you request help

Retention: Up to 12 months

4. Managing Your Preferences

🍪 Cookie Preferences Centre

You can adjust your cookie preferences at any time using the dedicated control panel.

Browser settings

You can also configure cookies directly in your browser:

Chrome: Settings → Privacy and security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies and site permissions

Heads-up: Disabling some cookies may impact performance or limit access to certain features.

5. Third-Party Cookies

The following partners may drop cookies when you use Index 10:

Provider	Purpose	Policy
Google Analytics	Audience measurement (anonymised)	Google privacy policy
Stripe	Secure payment processing	Stripe privacy policy
Vercel	Hosting, performance and edge analytics	Vercel privacy policy

6. Your Rights

Under GDPR and applicable laws you have the right to:

Be informed: Understand why and how cookies are used
Consent: Accept or refuse non-essential cookies
Withdraw consent: Update your choices at any time
Object: Opt out from processing for marketing purposes
Access: Request details about data collected through cookies

7. Legal Basis

Essential cookies: Legitimate interest to provide the service
Analytics cookies: Consent (GDPR Art. 6.1.a)
Marketing cookies: Consent (GDPR Art. 6.1.a)
Functional cookies: Legitimate interest or consent depending on the feature

8. Retention Periods

Session cookies: Deleted when you close the browser
Persistent cookies: Up to 12 months unless the law requires longer
Cookie consent records: 13 months (CNIL recommendation)
Analytics data: Up to 26 months (Google Analytics)

9. Contact

If you have any questions about our use of cookies:

Email: info@index10.com
Subject: “Cookie enquiry”
Address: MEGAMOUNT, 30 BOULEVARD DE SEBASTOPOL, 75004 PARIS, France

You can also review our Privacy Policy for more details about personal data processing.

10. Updates

We may update this Cookie Policy to reflect product changes or legal requirements. Significant updates will be announced through a banner or email notification when they concern your rights.